Compliance & Data Protection

Everything a school data protection officer needs to assess Adaptify, in one place. These documents are written to support your data protection policies and any Data Protection Impact Assessment (DPIA).

Support for your DPIA

The questions below are the ones data protection officers ask us most often. If you need anything further for your assessment, contact support@adaptifyeducation.com.

Can we share only pseudonyms and accessibility needs, not identifying student data?

Yes — that is exactly how the platform is designed to be used. Learner profiles work with an identifier of your choosing (we recommend a pseudonym, such as initials or a reference) together with accessibility preferences and optional SEND tags. We do not require, and ask you not to provide, names, medical diagnoses, assessment scores, or other special category data. Advising your staff to use pseudonyms and areas of need only is fully compatible with how Adaptify works.

Who owns the resources generated on the platform?

You do. You retain ownership of the documents you upload and of the adapted resources the platform generates from them. Adaptify does not claim ownership of your content or your generated resources, and does not use them to train AI models or sell them. Adaptify owns only the platform itself — the software, models, and frameworks. This is set out in our Terms of Service.

What data or resources are retained after our work with you ends?

If you simply stop using Adaptify, your data stays in your account so you can return to it — nothing is taken by us as our own. When you ask us to delete your account, we remove your account information, learner profiles, documents, generated resources, and associated processing data within 30 days, retaining only what we are legally required to keep. The full breakdown is in our Data Retention Statement.

Where is our data stored and processed?

Your account data, documents, and generated resources are hosted in the United Kingdom on Google Cloud Platform, encrypted in transit and at rest. Some specialist AI processing involves sub-processors located outside the UK, under appropriate transfer safeguards (Standard Contractual Clauses / UK IDTA). A full list of our sub-processors, with locations and safeguards, is available to schools on request — just contact us.

Does taking part in an evaluation commit us to adopting Adaptify?

No. A pilot or evaluation is exactly that — an opportunity to evaluate the product. It does not constitute an endorsement, and any decision to adopt Adaptify remains entirely with the individual educators and the institution, subject to your own separate review and approval.